Report a message
Flag a message that breaks the rules so it can be reviewed.
What reporting does
Reporting sends a copy of the message to Root for review, along with the reason you pick. The person who posted it is not told that you reported them.
Reporting does not delete the message or stop the person contacting you. If you want them to stop contacting you, see Block and unblock users.
You can report a message in a text channel or in a direct message. The steps are the same in both.
Report a message
- Desktop
- Mobile
Reporting a message from the message itself is not available on desktop yet. Send it to us through the support form instead:
- Select the Support icon (question mark) in the title bar, or select your profile picture in the user tray and then select Support.
- Choose the Other category.
- Enter a title, then describe the message you are reporting. Include who sent it and which channel or conversation it is in.
- Select Submit.
Your report reaches us as a support ticket. For more about the form, see Report an issue.
- Press and hold the message you want to report.
- Tap Report message.
- Select a reason from the list.
- Tap Report.
Root confirms with Message reported and returns you to the conversation.
Reasons you can choose
When you report from mobile, you pick one reason from this list. Tap it again to clear it if you change your mind. The Report button stays inactive until you pick one.
- Spam
- Hate speech
- Violence
- Harassment
- Sexual content
- Misinformation
- Impersonation
- Objectionable
- Other
Not sure which reason fits? Pick the closest one, or choose Other. The review team reads the message itself, so your choice does not limit what they can act on.